Dasar Privasi
Privacy Policy for SistemSewa.com
Last Updated: 10 January 2024
1. Introduction
Welcome to SistemSewa, an online property management platform ("Platform"). This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By accessing or using our Platform, you agree to the practices described in this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal information.
2. Definitions
2.1. In this Privacy Policy:
"Personal Data" means any information that relates directly or indirectly to an individual who is identified or identifiable from that information.
3. Collection of Personal Data
3.1. We may collect the following categories of Personal Data:
User Information: When you register for an account or use our Platform, we may collect information such as your name, identity card number, email address, phone number, and other contact details.
Property Information: If you are an owner, we may collect property information, including property addresses, rental agreements, and maintenance requests.
Payment Information: If you use our payment processing services, we will collect payment information, such as credit card numbers and billing information, to facilitate transactions.
Communication: We may collect and store communication between users, including messages, emails, and other correspondence related to the use of our Platform.
Usage Information: We may collect information about how you use our Platform, including your browsing history, IP address, device information, and usage patterns.
4. Purpose of Processing Personal Data
4.1. We process Personal Data for the following purposes:
To provide and improve our Platform's functionality and services.
To facilitate communication between users.
To process payments and transactions.
To customize content and user experience.
To respond to user inquiries and requests.
To enforce our Terms and Conditions and other policies.
To comply with legal obligations and protect our rights and the rights of our users.
5. Disclosure of Personal Data
5.1. We may disclose Personal Data to the following categories of recipients:
With vendors, contractors, and service providers who assist in providing our services.
With other users as necessary for the proper functioning of the Platform (e.g., between Owners and Tenants).
To comply with legal requirements or respond to legal requests.
In connection with a merger, acquisition, or sale of all or a portion of our assets.
6. Security Measures
6.1. We implement reasonable measures to protect your Personal Data from unauthorized access, disclosure, or alteration. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the security of your information.
7. Rights of Data Subjects
7.1. You have the right to:
Access your Personal Data.
Correct inaccurate or incomplete Personal Data.
Withdraw consent for processing (if applicable).
Request the deletion of your Personal Data (subject to legal obligations).
8. Data Retention
8.1. We will retain your Personal Data as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you wish to exercise your rights or delete your account, please contact us at [Contact Email].
9. Contact Information
9.1. For questions or concerns about this Privacy Policy or your Personal Data, please contact our Data Protection Officer at [Data Protection Officer's Email].
10. Changes to Privacy Policy
10.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. We will notify you of any material changes by posting the updated Privacy Policy on our Platform.
11. Governing Law
11.1. This Privacy Policy is governed by the laws of Malaysia and the PDPA.
By using our Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.